About this module
In this module the participants are going to learn how to use service design within work and everyday life. Along with how to design across different industries. They will get familiarized with the tools and methodology that support service design thrive. In addition to understanding the concept and process of service design innovation.
About the facilitator
Daniel is an experienced service and business designer. He works with brands, including Nike, Lloyds Bank, Innocent, Lego, and Vodafone, to identify challenges that stop growth. He supports companies to navigate complex environments by making sense of consumer and technology trends that can generate business and product ideas. He is also an experienced facilitator and business coach supporting startups to understand their value proposition and how to scale.