fbpx Intro to Service Design | takween

Intro to Service Design

15 - 16 May 2022
Facilitated by:
Nada Jaffal

About this module

An introduction to the theory and basic methods of service design and how it can be applied in a real context. Participants learned a simple method to design their own top-quality service, considering the overall user experience as well as the main user touchpoints, both physical and digital, while applying them to their projects.

About the facilitator Nada Jaffal

Nada Jaffal is a design researcher skilled at creating generative tools that bring everyday people directly into the design process, to develop a vibrant understanding of their experiences, then design interventions that encourage behavior change, and solutions that meet people's needs and dreams for the future.

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